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Privacy Policy

We (“we”, “our”, or “us”) are committed to protecting your privacy. Our website is owned and operated by an India-based company, and we follow India’s data protection framework (IT Act 2000 and the SPDI Rules, 2011). In line with these rules, we publish a clear privacy policy detailing what information we collect and how we use it. We do not collect any personal data from you unless you choose to provide it (for example, if you voluntarily contact us). Below we explain our practices in detail.

Information We Collect

  • Personal Information: We do not require you to create an account or provide personal details to use our site. We may only collect personal data if you voluntarily submit it to us (for example, if you send us an email or fill a contact form). In such cases, the information you submit (e.g. name, email, phone number) will be used only for the purpose you submitted it (for example, to respond to your inquiry). We do not collect sensitive personal data (such as health or financial information).

  • Non-Personal Information: We may automatically collect non-identifiable technical data about your visit. This includes things like your browser type, operating system, device information, and IP address, as well as website usage statistics (pages visited, time on site, etc.). We may use cookies or similar technologies to collect this data, which helps us analyze site traffic and improve our services. (Note: India has no specific cookie law – cookies are only regulated if they contain personal data.) We do not use cookies to track you across unrelated websites for advertising, and you can disable cookies in your browser if you wish.

How We Use Your Information

  • Service Improvement: We use non-personal usage data (collected via cookies and logs) to analyze how our site is used and to improve our website’s performance and functionality.

  • Communications: If you have provided personal contact information (e.g. by subscribing to a newsletter or contacting us), we may use it to send you updates or information you requested. We will only send promotional emails or newsletters if you have explicitly opted in. You can always opt out of such communications (see Your Rights below).

  • Legal Compliance: We may use any collected information to comply with legal obligations or court orders. For example, if required by law enforcement, we would disclose relevant information.

All processing of personal data is done only for legitimate purposes and with consent (where required). We make clear in this policy why we collect each type of data (purpose), in compliance with the SPDI Rules.

Information Sharing

  • Third-Party Service Providers: We may share the information we collect with trusted third-party service providers who help operate our website. For example, we use web hosting providers, analytics services (such as Google Analytics), and email providers. These providers have access only to the data needed to perform their services and must keep it confidential. We do not sell your personal information to any advertisers.

  • Legal Requirements: We will share personal information if required to do so by law, regulation, or court order. For example, SPDI Rule 6 requires your consent before disclosing sensitive personal data. Accordingly, we will only disclose personal information (other than non-sensitive analytics data) if we are legally compelled to or if you have given explicit consent.

Our privacy policy clearly lists the categories of information we collect and with whom it may be shared. This transparency is a legal requirement under Indian law, and we comply by making this policy publicly available on our website.

Data Security

We take security seriously. We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. For example, we use secure server connections (SSL/TLS) and access controls to safeguard data. Our measures are designed to meet the “reasonable security practices and procedures” required by India’s IT Rules. (Under Section 43A of the IT Act and the SPDI Rules, organizations are liable for negligence in maintaining security.) We also limit data retention: any personal data we hold is kept only as long as necessary for its collection purpose, as required by law. If a data breach were ever to occur, we would notify affected parties and authorities as required.

Your Rights

  • Access and Correction: If we have collected any personal information about you, you have the right to request access to it. You may ask to see the personal data we hold, and if any information is incorrect or outdated, you have the right to request its correction. In practice, you can update your contact details or preferences by contacting us.

  • Consent Withdrawal & Deletion: If you have consented to any data collection (e.g. by signing up for updates), you can withdraw your consent at any time. You may also request that we delete your personal data from our systems, and we will do so unless we are required to keep it by law (for example, transaction records or compliance purposes). The SPDI Rules explicitly grant individuals the right to withdraw consent for data processing.

  • Grievance/Redressal: We have appointed a dedicated Privacy/Grievance Officer to handle any privacy-related concerns. If you have any questions, complaints, or requests regarding your data or this policy, please contact us at our official email address (listed on our website). As mandated by Indian law, we will address your grievance in a timely manner (within 30 days).

Under current law, you also have the right to file a complaint with the regulatory authority if you believe your data has been mishandled.

Changes to This Policy

We may update this Privacy Policy from time to time (for example, when we add new services or if laws change). If the policy changes, we will post the revised version on this page with the “Last updated” date at the top. We encourage you to review this policy periodically. By continuing to use our website after changes are posted, you agree to the updated terms.

Last updated: September 1, 2025.

 

Sources: Our policy is based on the requirements of India’s IT Act, 2000 and SPDI Rules (2011), which require websites to state what data is collected, why, and how it’s protected. We follow the principles of data minimization, consent, and security embodied in these laws.

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